Privacy Policy

Effective Date: 07/18/2025
Last Updated: 07/18/2025

At Rosas Medical Clinic, we are committed to protecting your privacy and maintaining the confidentiality of your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

What Personal Information We Collect

We may collect the following types of personal information:

Health Information

Medical history and current health conditions
Symptoms and treatment information
Prescription and medication details
Laboratory test results and diagnostic information
Insurance information and billing details

Personal Identifiers

Name, address, phone number, and email address Date of birth and Social Security number Emergency contact information Driver’s license or other government-issued ID numbers

Website and Communication Information

Information you provide through our website forms
Email communications and appointment requests
SMS/text message communications when you opt-in
Website usage data and cookies (as described in our Cookie Policy)

Payment Information

Credit card and payment details
Billing address and payment history

How We Use Your Personal Information

We use your personal information for the following purposes:

Healthcare Services:

• Providing medical care and treatment
• Scheduling and managing appointments
• Coordinating care with other healthcare providers
• Maintaining accurate medical records
• Processing insurance claims and billing

Communication:

• Sending appointment reminders and follow-up communications
• Providing test results and health information
• Sending SMS notifications when you have consented to receive them
• Responding to your inquiries and requests

Legal and Administrative:

• Complying with legal and regulatory requirements
• Conducting quality assurance and improvement activities
• Protecting against fraud and ensuring security

Who We Share Your Personal Information With

We may share your personal information with:

Healthcare Providers:

• Other physicians and medical professionals involved in your care
• Specialists, laboratories, and diagnostic facilities
• Hospitals and other healthcare facilities
• Pharmacies for prescription purposes

Business Associates:

• Insurance companies and health plans
• Medical billing and coding services
• IT support and data storage providers
• Legal and professional service providers

Legal Requirements:

• Government agencies when required by law
• Public health authorities for disease prevention and control
• Law enforcement when legally required
• Courts and legal proceedings when ordered

Important Note: We will only share your information as permitted by law and as necessary for your healthcare, payment, or healthcare operations.

SMS/Text Message Privacy

SMS Consent and Third-Party Sharing:

• SMS consent is not shared with third parties
• We do not sell, rent, or share your SMS consent information with third parties or affiliates
• Your phone number and SMS preferences are kept confidential and used only for the purposes you have consented to
• You can opt-out of SMS communications at any time by replying “STOP” to any text message

Your Privacy Rights

You have the right to:

• Access and review your personal health information
• Request corrections to inaccurate information
• Request restrictions on how your information is used
• Request confidential communications
• File a complaint if you believe your privacy rights have been violated
• Withdraw consent for SMS communications at any time

Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure data storage and transmission
• Access controls and authentication procedures
• Regular security assessments and updates
• Staff training on privacy and security protocols

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Rosas Medical Clinic
Address: 704 Paredes Line Rd, Suite A, Brownsville, TX 78521
Phone: (956) 831-7111
Email: [email protected]

HIPAA Notice

This Privacy Policy supplements our Notice of Privacy Practices required under the Health Insurance Portability and Accountability Act (HIPAA). For more detailed information about how we protect your health information, please request a copy of our HIPAA Notice of Privacy Practices.